PRIVACY POLICY
- Visit our website
at https://epicecho.app or any website of ours that links to this Privacy Notice
- Download and use
our mobile application ( EpicEcho) , or any other application of ours that links to this Privacy Notice
- Engage with us in other related ways, including any marketing or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.email addresses
passwords
audio recordings, images, and campaign text that users choose to submit
names
contact preferences
contact or authentication data
reference voice samples and session excerpts that users explicitly choose to save for speaker attribution
biometric data
- Mobile Device Access. We request microphone access for session recording. You can change microphone permission in your device settings. Notification permission is separate, as described below.
- Mobile Device Data. We process network and client information used in authentication and operation of the service, including IP addresses and user-agent information. Web push subscriptions include a delivery endpoint and encryption information and may include user-agent information. If you enable iOS notifications, an APNs device push token can be associated with your account to deliver notifications. Notification preferences and subscription lifecycle information support delivery and removal. A push token is a notification-delivery identifier.
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.- Log and Usage Data. Shared backend services may process operational events and error information when server telemetry is configured. Such information can include account and request identifiers, a redacted request path, method, status and exception information. Optional website usage analytics, session replay and error processing are subject to website consent controls and application filtering.
Network, client and notification-delivery information .We process IP addresses and user-agent information for authentication and operation of the service. Web push subscriptions include a delivery endpoint and encryption information and may include user-agent information. If you enable iOS notifications, an Apple Push Notification service (APNs) device push token can be associated with your account to deliver notifications. Notification preferences and subscription lifecycle information support delivery and removal. A push token is a notification-delivery identifier.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.Information collected from other sources
In Short: We receive account information when you choose supported third-party sign-in.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order. (Retention period: For as long as needed for account authentication, recovery, and account management, subject to deletion requests. Limited records may remain after account access ends while external cleanup or shared-authorship review is pending, or where retention is required by law. Shared history may be anonymized.)
Session audio and speaker attribution. Where this feature is available, you can choose to save a short recording of your voice for a campaign or explicitly confirm and save excerpts of your voice from a session recording. We associate the reference sample with your account and campaign and record your consent. Authorized session audio and reference samples may be processed by Modal Labs to compare voice characteristics and assist identification of who spoke. The processing produces speaker segments and similarity results; we store speaker assignments and matching results with the session. A game master can also assign or correct speaker names. A game master's assignment does not by itself save a reference voice sample for that person.
Recording and processing choices. Microphone permission, agreement at the gaming table and permission to send material for AI processing are separate choices. Local recording and recovery do not by themselves submit a recording for AI processing. An identity clear or sign-out does not by itself authorize deletion of local recordings. Account-deletion cleanup follows acceptance of the deletion operation.
Release-status qualification. The local recording recovery and account-deletion behavior described here reflects the release candidate implementation. Deployment and cleanup scheduling must be verified before this draft is published.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.- Consent. We may process your information if you have given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
- We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments
- Advertising, Direct Marketing, and Lead Generation
- AI Service Providers
- Allow Users to Connect to Their Third-Party Accounts
- Cloud Computing Services
- Communicate and Chat with Users
- Functionality and Infrastructure
Optimization
- Invoice and Billing
- User Account Registration and Authentication
- Web and Mobile Analytics
- Website Performance Monitoring
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Website and iOS processing. On the website, optional PostHog analytics operates only when the website's consent controls permit it. It can process usage events, account-associated information, session replay and error information, subject to the application's filtering. Reddit advertising conversion reporting is limited to Reddit-attributed activity with advertising consent. Depending on the event, reporting may include hashed identifiers, click and conversion identifiers, and user-agent information. These functions support analytics and conversion measurement; this description does not mean that advertisements are displayed inside EpicEcho.
The iOS client disables the optional client-side PostHog analytics integration and includes native-origin safeguards for advertising conversion reporting. Shared backend services may separately process operational events and error information through PostHog when server telemetry is configured, including for requests from the iOS app. Such information can include account and request identifiers, a redacted request path, method, status and exception information. Disabling client-side analytics does not disable all backend processing.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.- AI-assisted drafting and organization of authorized submitted campaign material, search and answers, summaries, recurring campaign quizzes, and moderation where the relevant processing permission applies
- Transcription of authorized submitted session audio and narration from authorized campaign text
Speaker separation and comparison with voluntarily saved reference voice samples to assist speaker attribution
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary toReference voice samples. A saved reference sample remains until it is removed through the applicable account or campaign controls. Turning the feature off does not itself delete an existing sample. Removing a reference sample does not automatically remove past session recordings or names already attached to them. File cleanup may require retries.
Voice review excerpts. Session excerpts used for reviewing voices are available for up to 30 days. Access through newly issued signed links stops when they expire; expired files are processed by the cleanup worker, which may need retries.
Session recordings. Retention of uploaded session audio follows the campaign's recording-retention setting and applicable operational retention configuration. Removal after processing or expiry is performed by cleanup operations and may require retries.
Completed account-deletion operational records. The account-deletion implementation clears the encrypted operational cleanup payload when an operation completes. Encrypted identity information used for status access and recovery, together with the operation journal, is retained for 30 days after completion and then becomes eligible for purge. Pending operations are excluded from that completed-record purge.
Shared authorship / pending cleanup. Some information can remain after account access ends while external cleanup or shared-authorship review is pending. Shared history may be anonymized. The deletion flow provides status and recovery mechanisms; it does not promise a maximum completion time.
Release-status qualification. These cleanup details describe the candidate implementation; actual deployed deletion and retention schedules remain to be verified before publication.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:- Email:
[email protected]
- Post: See
" HOW CAN YOU CONTACT US ABOUT THIS NOTICE? "
- We will acknowledge your complaint within 30 days of receiving it.
- We will investigate without unjustifiable or excessive delay.
- We will keep you informed of progress and explain the outcome.
- Website: ico.org.uk/make-a-complaint
- Helpline: 0303 123 1113
- Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:Log in to your account settings and update your user account.
Contact us using the contact information provided.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section| Category | Examples | Collected |
|---|---|---|
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information |
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | ||
| Purchase and transaction history relating to payments through Stripe | YES | |
| Voiceprints used for speaker recognition during beta testing within one campaign | YES | |
Browsing history, search history, online | ||
Device location | ||
Images and audio, video or call recordings created in connection with our business activities | ||
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | ||
Student records and directory information | ||
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | ||
| Account login information and reference voice samples used for speaker identification, where used |
Historical collection during the preceding twelve months included purchases through Stripe and voiceprints used for speaker recognition in beta testing within one campaign. These collection facts do not by themselves identify the recipients of past disclosures or establish sale or sharing for advertising.
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Category A - For as long as needed for account authentication, recovery and the requested service, subject to deletion requests and the retention exceptions in section 8.
- Category D - For as long as needed to administer purchases and transactions through Stripe, subject to deletion requests and the applicable retention exceptions described in section 8.
- Category E - Reference voice samples remain until removed through the applicable account or campaign controls; file cleanup may require retries. Removing a sample does not automatically remove past session recordings or speaker names. See section 8.
- Category F - Retention depends on the processing purpose and operational retention configuration, subject to deletion requests and the retention exceptions in section 8. The applicable analytics and provider retention settings require confirmation before publication.
- Category
H - For as long as needed to provide the requested service, subject to deletion requests and the retention exceptions described in this notice.
- Category L - For as long as needed for account authentication and recovery. Reference voice samples used for speaker identification follow the reference-sample retention criteria in section 8. These uses remain subject to deletion requests and the retention exceptions described in this notice.
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
Reddit Conversions API (server-side conversion events)
- Category A. Identifiers
- Category
F . Internet or other electronic network activity information
- Category
H . Audio, electronic, visual, and similar information
- Category
L . Sensitive personal information
- Advertising, Direct Marketing, and Lead Generation
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
- Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in
California, Delaware, and Maryland )
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in
Minnesota and Oregon )
- Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
- Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in
Connecticut and Minnesota )
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact usRequest Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.Australia and New Zealand
- offer you the products or services that you want
- respond to or help with your requests
- manage your account with us
- confirm your identity and protect your account
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: Supported third-party sign-in supplies account information for authentication and account linking.